The first point to make clear is that no fee is payable unless we are successful in winning compensation for you. Therefore, we work on a strictly no win, no fee basis. In the event that we secure you a positive outcome leading to compensation, our fee will be 25% of any redress payment.
Please note a fee is payable if the case is not pursued at client request. The fee is calculated by multiplying the number of hours worked on the complaint by our hourly rate of £30.00.